Last updated: April 2026
You have the right to withdraw from your purchase within 14 days of receiving your order.
To be eligible for a return:
• the product must be unused
• the product must be unopened
• the product must be in its original condition and packaging
Due to hygiene and safety reasons, opened or used products cannot be returned.
To initiate a return, please contact us at:
Please include:
• your order number
• the reason for return
You must wait for confirmation before sending the product back.
Once the returned item is received and inspected, we will notify you about the status of your refund.
If approved, your refund will be processed to your original payment method within a reasonable time.
Return shipping costs are the responsibility of the customer.
Original shipping costs are refundable only where required by applicable law.
If you receive a damaged or incorrect product, please contact us immediately at:
We will resolve the issue in accordance with applicable consumer protection laws.
Enjoy 10% off everything in our online store until 30 September.
