TERMS & CONDITIONS

Last updated: April 2026


1. General Information

This online store is operated by:

Lashes | Clinic | Academy by Paulina Szymańska
12 Thomas Street, 1st floor, V94 KXF1, Limerick, Ireland

Email: clinicbypaulina@gmail.com
Phone: +353 87 628 6969

Business Type: Sole Trader


2. Products and Prices

All prices displayed on the website are in Euro (€) and include VAT where applicable.

The store offers eyelash care products and professional-use products.

We reserve the right to modify product descriptions and prices at any time without prior notice.


3. Orders and Contract

Orders can be placed through the website.

By placing an order, you confirm that all information provided is accurate and complete.

The sales contract is concluded at the moment the payment is successfully received by the Seller.

The Seller reserves the right to refuse or cancel an order in case of:

• incorrect or incomplete customer details
• payment issues
• suspected fraudulent activity


4. Payments

Available payment methods:

• Stripe (card payments)
• Apple Pay

All payments are processed securely by third-party providers.

We do not store your payment details.


5. Delivery

Delivery is available only within Ireland.

• Shipping cost: €7.00
• Estimated delivery time: 2–5 working days

Delivery times are estimates and may vary depending on external factors.


6. Right of Withdrawal

Customers have the right to withdraw from the purchase within 14 days of receiving the order.

If the right of withdrawal is exercised, the customer will be refunded the full amount paid for the product, including standard delivery costs.

Exceptions:
Due to hygiene and safety reasons, this right does not apply to products that have been opened or used.

To initiate a return, the customer must contact:
clinicbypaulina@gmail.com

Return shipping costs are the responsibility of the customer unless otherwise required by law.


7. Complaints

If a product is defective or damaged upon delivery, the customer should contact the Seller via email.

Each complaint will be handled in accordance with applicable consumer protection laws.


8. Product Use

All products must be used according to their intended purpose and instructions.

The Seller is not liable for improper use of products or failure to follow instructions.

Nothing in these Terms excludes or limits liability where it is not permitted by law.


9. Professional Use Product

The product:
“Super Bonder – Lash Retention Booster”

is intended for professional use only by qualified lash technicians.

The Seller is not responsible for misuse of this product by unqualified individuals.


10. Limitation of Liability

To the extent permitted by law, the Seller shall not be liable for indirect or consequential damages arising from the use of products purchased from the store.


11. Data Protection

Personal data is processed in accordance with our Privacy Policy.


12. Changes to Terms

The Seller reserves the right to update or modify these Terms & Conditions.

Changes do not affect orders placed before the changes were made.


13. Governing Law

These Terms & Conditions are governed by the laws of Ireland.


14. Contact

For any questions or support, please contact:

clinicbypaulina@gmail.com

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OFFER ENDS 30 SEPTEMBER